Returns and exchange details
I do not accept refunds or exchanges, except in cases of serious damage caused by shipping with documented loss. In that case, please contact me immediately and we will figure it out.
International shipping can take 2-4 weeks so please be patient, but definitely reach out if your package is taking longer than normal to arrive.
I don't accept cancellations but please contact me ASAP if you have any problems with your order. I want to make sure we can both be happy.
Shipping costs include transaction fees, insurance, cost of envelopes and supplies.